AI that ships — without the guesswork
You bring the business problem. We bring the models, the infrastructure, and the certified processes to deploy AI you can actually trust in production. Pick how hands-on you want to be — we run the rest.
Trusted by the following businesses
How this actually works
No 40-page RFP. Most projects start with one conversation and a short scoping document. Here's the shape of it.
We talk about the problem
A 30-minute call to understand what you actually need AI to do, where your data lives, and what good looks like. No jargon required.
We build and connect it
We handle the models, infrastructure, security, and the integrations into the tools you already use. You stay informed without being bogged down.
We run it or hand it over
Fully managed, co-managed, or owned by your team. Start one way and move to another as your capabilities grow.
Three ways to run it
Own it end-to-end, share the load, or hand it entirely to us. You can switch models later as your team and needs evolve.
Build & Bounce
Maximum Control, Minimum Commitment
Perfect for businesses with in-house technical teams who want full ownership and control
Startups and tech companies with experienced developers
8-12 weeks
What's Included
Technical Details
Best Suited For
- •Teams with DevOps capabilities
- •Organisations requiring code ownership
- •Projects with specific compliance needs
- •Businesses with existing infrastructure
Build & Maintain
Perfect Balance of Control & Support
The ideal middle ground - maintain control over your infrastructure while getting ongoing expert support
Growing businesses that want support without full delegation
8-12 weeks + ongoing
What's Included
Technical Details
Best Suited For
- •Businesses wanting ongoing support
- •Teams with limited DevOps resources
- •Organisations needing regular maintenance
- •Companies prioritising reliability
Build, Maintain, Update and Host
Complete Peace of Mind Solution
The complete, worry-free solution with everything managed by our expert team
Businesses that want to focus on their core operations, not infrastructure
8-14 weeks + ongoing
What's Included
Technical Details
Best Suited For
- •Non-technical business owners
- •Enterprises requiring high availability
- •Companies wanting predictable costs
- •Organisations needing comprehensive support
Not sure which fits?
Answer a few quick questions and we'll point you at the right option.
Do you have an in-house technical team?
This helps us understand your ability to manage technical aspects
What's included every time
Regardless of which deployment option you choose.
Certified where it counts
We hold formal certifications for both information security and the responsible management of AI systems — the two concerns procurement and risk teams most often ask about.
ISO/IEC 27001
The international standard for information security management. Independently audited controls across how we handle access, hosting, encryption, and supplier risk.
ISO/IEC 42001
The AI Management System standard — covering how AI is designed, tested, monitored, and governed. Evidence of responsible AI practice, not just a policy page.
Side-by-side comparison
For when the technical team needs the detail.
Core Features
Deployment Options
Support & Maintenance
Infrastructure & Hosting
Security & Compliance
Monitoring & Analytics
Customisation & Control
Support & Service Level Agreements
Comprehensive support tailored to your deployment option with clear SLA commitments
Build & Bounce
30-day post-launch support
SLA Commitments
Build & Maintain
Ongoing support and maintenance
SLA Commitments
Full Service
24/7 premium support
SLA Commitments
Response Times by Priority Level
| Priority | Description | Build & Bounce | Build & Maintain | Full Service |
|---|---|---|---|---|
| Critical | System down or major functionality unavailable | 48 hours | 24 hours | 2 hours |
| High | Significant feature degradation affecting users | 3 business days | 48 hours | 4 hours |
| Medium | Minor issues with workarounds available | 5 business days | 3 business days | 24 hours |
| Low | General questions or feature requests | Best effort | 5 business days | 48 hours |
Email Support
Detailed technical inquiries
All tiersLive Chat
Quick questions and support
Build & Maintain, Full ServicePhone Support
Urgent issues and consultations
Full Service onlyDedicated Account Manager
Strategic guidance and planning
Full Service onlyFrequently Asked Questions
Get answers to common questions about our deployment options
General Questions
Technical Questions
Security & Compliance
Migration & Support
Pricing & Contracts
Still Have Questions?
We're here to help! Contact us for a free consultation where we can discuss your specific needs and answer any questions you may have about our deployment options.