You bring the business problem. We bring the models, the infrastructure, and the certified processes to deploy AI you can actually trust in production. Pick how hands-on you want to be — we run the rest.
Trusted by the following businesses
No 40-page RFP. Most projects start with one conversation and a short scoping document. Here's the shape of it.
A 30-minute call to understand what you actually need AI to do, where your data lives, and what good looks like. No jargon required.
We handle the models, infrastructure, security, and the integrations into the tools you already use. You stay informed without being bogged down.
Fully managed, co-managed, or owned by your team. Start one way and move to another as your capabilities grow.
Own it end-to-end, share the load, or hand it entirely to us. You can switch models later as your team and needs evolve.
Maximum Control, Minimum Commitment
Perfect for businesses with in-house technical teams who want full ownership and control
Startups and tech companies with experienced developers
8-12 weeks
Perfect Balance of Control & Support
The ideal middle ground - maintain control over your infrastructure while getting ongoing expert support
Growing businesses that want support without full delegation
8-12 weeks + ongoing
Complete Peace of Mind Solution
The complete, worry-free solution with everything managed by our expert team
Businesses that want to focus on their core operations, not infrastructure
8-14 weeks + ongoing
Answer a few quick questions and we'll point you at the right option.
This helps us understand your ability to manage technical aspects
Regardless of which deployment option you choose.
We hold formal certifications for both information security and the responsible management of AI systems — the two concerns procurement and risk teams most often ask about.
The international standard for information security management. Independently audited controls across how we handle access, hosting, encryption, and supplier risk.
The AI Management System standard — covering how AI is designed, tested, monitored, and governed. Evidence of responsible AI practice, not just a policy page.
For when the technical team needs the detail.
| Features | Build & Bounce Self-Managed | Build & Maintain Supported | Full Service Everything Included |
|---|---|---|---|
| Core Features | |||
| Custom AI Solution Development | Included | Included | Included |
| Complete Source Code Access | Included | Not included | Not included |
| Infrastructure Setup | Self-managed | Self-managed | Fully managed |
| API Integration | Included | Included | Included |
| Custom Training Data Integration | Included | Included | Included |
| Deployment Options | |||
| Docker Containerisation | Included | Included | Included |
| Docker Compose Configuration | Included | Included | Included |
| Azure Deployment Templates | Included | Included | Included |
| Azure Container Registry Support | Templates | Included | Included |
| Kubernetes/AKS Support | Templates | Assisted | Managed |
| Azure Monitor Integration | Not included | Included | Included |
| Support & Maintenance | |||
| Bug Fixes & Issue Resolution | 30 days | Ongoing | 24/7 |
| Feature Updates | Not included | Not included | Included |
| Performance Optimisation | Not included | Included | Included |
| Security Patches | 30 days | Included | Included |
| Technical Support Hours | Business hours | 7 days/week | 24/7 |
| Response Time SLA | 48 hours | 24 hours | 2 hours |
| Infrastructure & Hosting | |||
| Cloud Hosting Included | Not included | Not included | Included |
| Server Management | Not included | Not included | Included |
| Auto-Scaling | Not included | Not included | Included |
| Load Balancing | Not included | Not included | Included |
| CDN Integration | Not included | Not included | Included |
| Database Management | Not included | Not included | Included |
| Security & Compliance | |||
| SSL/TLS Encryption | Included | Included | Included |
| Data Encryption at Rest | Optional | Included | Included |
| Regular Security Audits | Not included | Quarterly | Monthly |
| Penetration Testing | Not included | Not included | Annual |
| Compliance Documentation | Basic | Standard | Comprehensive |
| DPA Available | Included | Included | Included |
| Monitoring & Analytics | |||
| Performance Dashboard | Not included | Included | Included |
| Real-time Monitoring | Not included | Basic | Advanced |
| Custom Analytics | Not included | Not included | Included |
| Error Tracking | Not included | Included | Included |
| Usage Reports | Not included | Monthly | Real-time |
| Alerting System | Not included | Email | Multi-channel |
| Customisation & Control | |||
| White-Label Options | Included | Included | Included |
| Custom Feature Development | Extra cost | Extra cost | Included |
| UI/UX Customisation | Full control | Limited | Managed |
| Third-party Integrations | Self-managed | Assisted | Managed |
| API Extensibility | Included | Included | Included |
Comprehensive support tailored to your deployment option with clear SLA commitments
30-day post-launch support
Ongoing support and maintenance
24/7 premium support
| Priority | Description | Build & Bounce | Build & Maintain | Full Service |
|---|---|---|---|---|
| Critical | System down or major functionality unavailable | 48 hours | 24 hours | 2 hours |
| High | Significant feature degradation affecting users | 3 business days | 48 hours | 4 hours |
| Medium | Minor issues with workarounds available | 5 business days | 3 business days | 24 hours |
| Low | General questions or feature requests | Best effort | 5 business days | 48 hours |
Detailed technical inquiries
All tiersQuick questions and support
Build & Maintain, Full ServiceUrgent issues and consultations
Full Service onlyStrategic guidance and planning
Full Service onlyGet answers to common questions about our deployment options
We're here to help! Contact us for a free consultation where we can discuss your specific needs and answer any questions you may have about our deployment options.